Association of Talent Development - Greater Cincinnati Chapter

Jillian Hintz | Sr. Manager, Learning Design & Development, Paycor

Not Just for IT… Agile for L&D!
10:30 - 10:30a (Magnolia Hall)

Jillian HintzIn today's learning design environment, L&D professionals must be agile and process-focused when developing learning interventions to support a high demand of learning requests. To manage the workflow and quality of deliverables, you must rely on a solid structure that brings your learning intervention from intake to implementation, including risk assessment and strong communications back to the business. In this session, you will be introduced to the agile methodology, learn how to build a customized agile process that fits your team’s design processes, and get tips for bringing your team and stakeholders along the journey.

Learning Objectives:

Describe the agile methodology, including the Kanban approach.

Create an agile design process for your team.

Identify ways to engage others and gain buy-in for the process.

About Jillian Hintz

Jillian Hintz, Sr. Manager, Learning Design & Development at Paycor

, is responsible for the overall strategic design, development, and implementation of enterprise training solutions at Paycor. She focuses on elevating learning culture and building strategy through innovation, creativity, and continuous improvement. She has extensive project management experience in which she has applied to various roles throughout her career, including training facilitator, instructional designer, and leader. Most recently, she implemented the agile methodology into her design team’s development process to ensure the successful completion of deliverables. By establishing roles, setting clear expectations, following a project plan and formalizing communications, the team has seen increased efficiency and quality of deliverables, as well as increased engagement through becoming a self-organizing team.

Jillian will be assisted in her session by Whitney Yarberry.


How did you get started in your field?
I majored in HR in college. I chose it because I knew I wanted a business degree but wasn’t sure what to major in. I didn’t even know what Human Resources was when I signed up for it my junior year of college. I worked for a company early in my career that relied on HR business partners to do a lot of the training for the organization so I got a lot of time in front of a classroom. I loved it so much that my next move was into a full time facilitator role. As a facilitator, I did a lot of materials development, which led me to move into instructional design. I spent a few years as a designer and knew I wanted get a people leader position, so here I am. I now lead the Learning Design team at Paycor!

What 3 words describe you best, personally or professionally?
I asked my best friend, who said, Organized, personable, motivated

What did you want to be when you grew up? OR If you didn't do what you do now, what profession would you choose?
I wanted to be a pediatrician because that’s what my big sister wanted to be. She’s not doctor.

What is a piece of advice you would share with emerging professionals?
Life is an iterative process. Evaluate your mistakes and learn from them. Ask, “how can I make this better?” Then start the next iteration!

What is one of your greatest accomplishments?
Personally, I have 2 amazing young boys who challenge me every day to be the best version of myself. Talk about being held accountable!

Professionally, I was just named one of Training Magazine’s 2019 Emerging Training Leaders. I’m pretty excited about this honor, and very grateful for the people and opportunities that helped get me there. It owe it to them!

What are you looking forward to the most at this year's conference?
I’m sure I’ll run into professionals I haven’t seen in a while so it’ll be good to catch up. I look forward to the other topics on the agenda and can’t wait for some good dialogue around learning design!

What is a talent you have that is unrelated to the work you do?
Does being notoriously punctual count?

What excites you most about the topic you will be sharing at the conference?
I’m all about continuous improvement, always asking, “how can we do this better?” How our team developed solid processes for learning design is proof there’s a way! It took a lot of courage to accept that failure would happen in order to get us where we are today. We’re an extremely talented, engaged and productive team thanks to implementing an agile design process…and some sweet design skills! Each team member is stronger professionally and personally and I am excited to share our journey and best practices with others. 


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