Consultants SIG: I Don’t Have Exactly What They Need. What Now?

How often does it happen that you’re able to simply “plug and play” a program for a client? Probably, never. Each client and each engagement is unique, meaning that we consultants must listen carefully and then tweak programs in our repertoire to fit the current situation. We might call this “tailoring” a program, similar to tailoring an off-the-rack suit to fit more precisely.

On the other hand, we may discover that the client’s need is beyond our capacity – or interest – and so should be referred to a colleague. Are there guidelines that can help us make the right decision? And, if we proceed with tailoring, are there best practices that can help us be efficient and effective with the process?

Please join us to explore the art of responding to the client’s real needs.

SIG meetings focus on topics relevant to participants, workplace learning and performance, general business related issues and work/life balance. 

Some meetings are open discussions. Others have a focused topic including book discussions or with a subject matter expert, often a SIG member.