From July's discussion...
We reviewed and discussed the Korn-Ferry Report about ROI for coaching
ROI is a hot topic among the coaching industry. While most organizations may not consider an actual ROI as important when investing in coaching, it is often the first thing to be cut when budgets are constrained. So, it is up to the coaching organization (internal or external) to help organizations understand the importance of coaching and how it can affect the bottom line in companies.
From our review of the Korn-Ferry Report and it was clear that measuring coaching on its own is difficult. The report shared a case study showing an effective way to validate and determine an ROI.
Beginning the engagement with clearly defined and agreed upon goals surrounding behavioral changes for the client is imperative. With goals established and coaching in place, changes can then be measured. Measurements, using feedback from supervisors and co-workers, coupled with independent assessment tool can assist us in measuring and reporting behavioral changes that can then lead to actual increase in productivity, revenue, lower turnover, etc.
So, the discussion continues in the August Coaches SIG. The group agreed that sharing different assessment tools would be a worthy next topic. Please join us and share tools that you use to measure behavioral changes with your clients. OR, come learn about tools you can incorporate into your practice or organization.
We will look at these topics and others you bring to the group.
- What are clients asking for in terms of measurement / ROI?
- Personal success stories using behavioral assessment tools to affect change and prove ROI
- Resources to stay tuned to this ongoing industry discussion
If you are interested in the report...
Pre-Read: Korn Ferry report on ROI of Executive Coaching
Coffee is provided. We have a suggested donation of $2.00 to help with the cost of the room rental. Valet Parking is available at our meeting location.